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Friday, February 21, 2014

Dr. Gizmo Column



"Dr. Gizmo"
By Phil Arendt

Pressure Sensor Sends Warning To Dash
Question 1
I have a 1996 Ford Crown Victoria with a 4.6-liter engine that I have owned since it was new.  It’s in great condition inside and out and looks like new.  I have always followed the factory maintenance schedule and religiously change the oil and filter every 2,500 to 3,000 miles.  It rarely has given me any trouble and has 155,000 miles. 
Recently, the service engine light came on.  I went to an auto supply store to have the computer codes retrieved.  Only one code popped up.  It’s PO401.  The parts man said that the DPFE sensor probably is faulty but he wasn’t sure if replacing it would turn off the light.
The car runs fine.  The light is my concern.  Do you think if I have the DPFE sensor replaced the issue will be resolved?  D.W., email

Answer 1
Keep up the good maintenance and much to your local Ford dealer’s chagrin your Crown Vic could roll past 300,000 miles. 
The code indicates an issue with the differential pressure feedback sensor.  It monitors the exhaust gas recirculation valve.  It’s possible the sensor has a fault.  It’s also possible the tube to the exhaust gas recirculation valve is restricted or even clogged with carbon deposits causing issues the sensor detects.  It sends a signal to the engine computer to turn on the dash light.  Additionally, it’s possible the exhaust gas recirculation valve has a fault and is the source of the trouble. 
If you are an avid do-it-yourselfer you could try to resolve the issue by replacing the sensor.  If not relay your experiences to your favorite technician.  It’s likely he will perform some tests.  He may even attempt to resolve the issue by blowing air through the sensor as this sometimes cures issues such as this.  If that does not work, he will need to do more diagnostic work.  He might need to replace the sensor, tube or exhaust gas recirculation valve if vacuum lines and electrical connections are not causing the problem.

Fluid Attacks Engine 
Question 2
Recently, my 2001 Oldsmobile Alero with 88,000 miles on the 3.4-liter motor started running rough on a cold start.  At first it was thought the cause was a leaky intake gasket.  That fixed the rough cold start for a few days and kept the Service Engine Soon light off.  Unfortunately, the light came back on and the low coolant level light came on.  Further investigation revealed the cylinder heads were leaking and that they were "eaten away" by the DexCool antifreeze. The cylinder heads and gaskets were replaced at a cost of $1,600.
I've owned this car since new and have maintained it very well at the same shop.  I've had the coolant flushed every other year because early on I heard how DexCool was junk.  I recall a lawsuit against DexCool years ago and had another G.M. vehicle that needed premature intake and water pump repairs.  I never saw a cent from the suit.  While failing gaskets are a well-documented problem with General Motors engines, how could the coolant eat the heads?  Is there any recourse against G.M. or the makers of DexCool?  G.D.,  Lakewood, IL.

Answer 2
Since I’m not a lawyer you should contact the firm that handled the lawsuit.  As I recall there was a class action lawsuit filed against General Motors and DexCool that was settled around 2009.  The suit was to provide relief to individuals who experienced engine troubles due to the factory fill of Dex-Cool in the engine cooling system.  According to the suit the coolant caused parts in the cooling system and intake manifold to degrade.  The coolant caused leaks or a sludge developed that caused engines to overheat. 
If you were a part of the lawsuit you should have received notice from the law firm that was involved.  Generally, notification letters are sent to potential parties to inform them of a lawsuit.  Action is required by the party if they want to participate in the suit.  If you signed on and participated in the suit you should have received updates and notifications regarding the settlement.
Another cause for damaged cylinder heads is electrolysis caused by poor ground connections.  When there is a poor ground connection, engine coolant conducts electricity.  This causes degradation of metals inside the engine.  This results in leaks at gaskets and the resulting damage to metal requires replacement of parts such as cylinder heads and in some cases the engine block.

Engine Coolant Temperature Below Normal
Question 3
Dear Dr. Gizmo.  I have a 2011 Chrysler Town and Country with 22,000 miles on it that I bought new.  It has always been very slow to warm up.  The temperature needle never reaches the center point on the gauge during the winter.  On a 20-mile highway trip the actual temperature indicator varies from 175 to 181 degrees.  I learned this when I selected the vehicle data display which shows actual engine temperature.  The outside temperature was about 12 degrees
Last winter, I took it to the selling dealer and requested that the thermostat be changed because it must be malfunctioning.  They did some tests and said the thermostat is fine and did not need to be replaced.
Something is amiss because the vehicle does not get warm although there is some heat after about six miles of driving.
Just recently I put a 14 x 21 inch area of cardboard in front of the air conditioning condenser, like my dad used to do in the old days.  It seems to speed warm-up, which makes me think that the thermostat must be opening prematurely.
I am concerned because it is uncomfortable and a cold engine uses more gas.  I get about 16 miles per gallon in the winter.  Also, a cold engine must not heat up the oil the way it should and may be adversely affecting engine wear. 
My warranty expires on March 29, 2014.  Is there anything that I should or could do about this situation?  C.W., email

Answer 3
Please remove the cardboard.  It could cause the engine to overheat which could cause severe damage to the engine.
As for the thermostat and engine coolant temperature, on a frigid day it may take 10 miles of travel before an engine reaches full operating temperature.  On really frigid days such as we just experienced the engine may not reach full operating temperature.  Plus your minivan has a lot of interior space for the heater to warm up.  Not only does the heater need to heat air it must heat all interior parts such as seats and trim.  Also vehicles are not insulated like homes so a heater works extremely hard to warm metal and interior trim.
Having said all of this, it does appear that the engine is not heating to its full potential.  Since your dealer says it is operating as designed and will not replace the thermostat under warranty your recourse is to have another dealership look into the issue.  Tests might find the first dealership misdiagnosed your concern and a new thermostat will be installed.  It’s also possible cooling fans turn on too soon due to a faulty temperature sensor.  Additionally, it possible the heater is not functioning as designed.  That needs testing as well.   
If another dealership agrees with the first and everything is operating as designed your option may be to pay to have a new thermostat installed.

Liftgate Fails To Open
Question 4
The automatic lift tailgate in my 2011 Chevy Suburban will not unlock in cold weather.  I have tried holding the switch buttons in but to no avail.  After the truck warms up, the tailgate might work, but not always.  This becomes a problem when you need to get into the back for groceries, etc.  My dealer says the cost to repair begins at $85 and can go as high as $450.  Is there something I can do, such as a lube, to get the tailgate to work properly in cold weather?  J.O., email

Answer 4
Before the dealer has their chance to fix the issue, try lubricating the weather stripping with silicon grease.  A thin coat on the strip might do the trick.
Also, apply a spray lubricant to the latch assembly.  Silicon grease and spray lubricant are readily available at auto supply stores.
If these suggestions do not resolve the issue your favorite shop might need to replace the latch and or motor assembly.  It’s also possible the module that controls the system needs reprogramming but the latch and a sticky weather strip might be the cause of your concern.

Some Diagnostic Equipment Not Fit For Job 
Question 5
The battery died in my 2002 Mercedes-Benz C320.  After jumping it I went to a repair shop where the mechanic determined that there is a high draw on the battery that causes it to die when the car is parked for more than a day.  The mechanic says that it might take several hours to determine and repair the cause of the draw.  He also said that if a module has failed his equipment might not be capable of programming it.  He suggested that I take the car to a dealership or shop that specializes in Mercedes repair.
I really don’t want to take the car to a dealer and I can’t find a shop near me that specializes in my car.  If my present mechanic can determine what causes the problem with his test equipment, why can’t he program a module?  D.B., email

Answer 5
There are different strategies to approach an excessive draw on the battery but the major issue in your case is whether your technician’s computer scan tool is capable of doing all the work necessary to complete the job.  Since your technician suggested taking the vehicle to a dealership or specialty shop, he understands the limitations of his diagnostic tool.   
There are a wide variety of diagnostic scan tools in the market independent repair shops use.  If your shop specializes in General Motors vehicles they probably have a scan tool specific to that manufacture and a generic tool for other brands. 
Scan tools are expensive and a shop tool budget does not allow for equipment purchases unless they repair a large number of a specific manufacture.  A shop that specializes in Chryslers will likely have the original manufacture tool that performs all the needed procedures to fix that brand.   
Most shops utilize generic scan tools that have software to repair a wide variety of vehicle makes but because of this the software has limitations that prevent a tool from doing some repairs such as programming a computer module in some make cars.  Some generic tools are specific to European vehicles, some specific to domestics and others for Asian vehicles.  Then there are some that allegedly can handle all makes and modules.  There just is too much information programmed into all the different make vehicles for a tool to handle.  It’s almost impossible for a tool specifically designed for one auto manufacture to handle all the processes, changes and updates that are a daily occurrence.    
A dealership or independent shop that specializes in your vehicle will have a computer scan tool that is specifically developed to perform all the functions necessary to repair your vehicle.  Your shop technician made the correct decision to suggest a shop that specializes in your vehicle.  Chances are greater that a shop with the proper equipment will be able to do everything necessary to diagnose and repair the issue without any guess work.  More often than not guess work means higher repair costs.  You definitely do not want to pay more for less.           

New Part Might Be Cause Of New Problem
Question 6
I love my 2007 GMC Arcadia but in the last two months it’s been giving trouble.  In November a vent solenoid went bad.  A few weeks later the brake booster needed replacement.  All was good until just before Christmas when the check engine light turned on again.  Since then I’ve taken the car back to my shop twice.  As of yet they haven’t been able to determine the cause of the light. 
During the first two shop visits a mechanic determined that the fuel mixture was lean.  He’s tested the gas to see if there is too much ethanol.  He also has checked for air leaks in the exhaust and intake manifolds.  He’s used a couple of different methods to determine leaks.  One was smoke and another was spraying something on parts but neither method located any leaks. 
My shop wants to do more tests.  The mechanic wants to drive the vehicle for a day or two with test equipment connected but I really need it.  Except for the light, the vehicle runs fine.  Do you have any suggestions?  K.M.K., email

Answer 6
Perhaps it’s time to dump the vehicle and buy a new one.  All kidding aside, it appears your technician is on the right track as tests indicate a lean fuel mixture.  Also, since tests have not found leaks at the intake or exhaust manifolds it’s time to take a step back and look for other causes such as leaks at vacuum lines, hoses and fittings.  It’s also feasible there is a vacuum leak from the recently installed brake booster.  Since the troubles began shortly after that part was installed it might be a good idea to look at that first.  After all more than likely your technician has already thought about leaks at vacuum lines and perhaps dismissed the possibility that the new booster is the cause of the issue.  If it is, repairs should be covered under a warranty.
Thank you for all the great questions.  Dr. Gizmo can’t wait to answer more.
Phil Arendt is a columnist, consultant and A.S.E.-Certified Master Technician.  Readers may send questions to Dr. Gizmo at P.O. Box 548, Cary, IL. 60013 or e-mail address drgizmo@hotmail.com.  01/13/2014 ® DR. GIZMO © 1989 - Present

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