07/06/2012
"Dr. Gizmo"By Phil Arendt
Technician Can’t Put His Finger On Cause Of
Symptoms
Question 1
The check engine light is on
in my 2001 Nissan Sentra. I took the vehicle to a repair
shop where a mechanic found trouble code PO171.
He said the engine is running too lean.
He did some tests that included testing the fuel pump and looked for air
leaks in the engine, but did not find any troubles except the oxygen sensors
were plugged in backwards. He asked if
anyone had worked on the car. No one has
worked on the vehicle except for routine services. He reversed the electrical plugs, turned off
the light and I drove home. Everything
was fine.
The next morning I was
diving to work when I noticed that the car hesitated a little when accelerating
until it warmed up. Also, the check
engine light turned back on. I called
the shop and the manager requested that I return for more tests
At the shop a mechanic found
the same code had resurfaced. He showed
me a scope with all the things he checked.
Everything was within tolerance but he said that the he did not have any
comparison values for a MAF sensor. He
does not know if there is a problem with the part. He said that it might be the trouble but he
does not want to replace it if he is not sure it is defective. He said in his experience the MAF could cause
symptoms similar to those I encounter. I
did not have the part installed.
Does what the mechanic says seem
right to you? Should I have him replace
the part? K.G., email
Answer 1
A faulty mass airflow sensor
could cause symptoms such as you describe.
Since the part is fairly expensive, and cannot be returned to an auto
parts store if it does not cure the trouble, consider these suggestions.
Cleaning the part might be
the cure. Also, since your car is not
disabled, maybe your technician could call you when a car like yours is in the
shop for some other work. If the MAF in
that car is in good working order he could temporarily install it in your car
to determine if the trouble is cured. Of
course, he will need the permission of the donor vehicle owner. If this cures the trouble, installation of a
new sensor will cure the condition.
Repairs Suggested, But No
GuaranteeQuestion 2
The memory driver’s power seat and power adjustable steering wheel in my 2004 Nissan Maxima do not work. I took the car to my local dealership where a technician checked a wiring harness and found it is okay. He also temporarily installed a control unit and reset the system, but this was not the trouble. Next, he attempted to operate the two motors under the seat and found they are cutting out. After that he guessed that both motors need replacement, but he is not sure this will fix the trouble. He wants to replace motors for $500 but if this is not the cause of the trouble, the parts cannot be taken out or returned. Obviously, since a manager could not guarantee the parts would fix the trouble I did not have the work done.
The shop had the car for one
week. Now the seat is all the way back
and tilted way back. It’s very difficult
for me to drive the car in that position.
Can you help? D.W., Cary, IL.
Answer 2In a week a couple of mechanically inclined thieves could dissemble a car and have the parts shipped all over the world. Be this as it may, perhaps your shop needs more time. One procedure a technician might consider is powering the seat motors independently from the system. If the motors cut out, the test would confirm they are the cause of the trouble. If they do not falter, something else in the system is causing the trouble such as a problem in the alleged good wiring harness. And there is more than one harness routed in the seat.
Additionally, Nissan voluntarily
recalled about 150,000 2004-2006 Maximas equipped with power lumbar supports
because of a misrouted wire harness that was pinched. Over time, vibration and seat movement could
cause the wires to break and cause a fire.
While your car may or may not be covered by the voluntary recall it is
possible a wire harness is pinched, is causing all of the trouble and needs
replacement along with several other parts.
The 13 page bulletin your
dealer may refer to is bulletin number NTB05-116a, campaign I.D. number PB011,
National Highway Traffic Safety Administration number 05V-512. If in fact the car is covered by the recall,
repairs are free. If not, it still would
not hurt to investigate the wire harness addressed in the recall to rule it out
as a possible fault.
Upset Over State Of RepairsQuestion 3
I have a 2001 Chrysler Sebring with a 3.0 engine and 117,000 miles. I’m very upset. I have owned this car since it was new. I take great care of it by following the maintenance schedule, but I change the oil more often.
The trouble is the check
engine light is on. I have taken the car
to three different independent repair shops.
Each shop finds code 401.
Mechanics have replaced the exhaust gas recirculation valve, checked
wiring, taken the engine apart to make sure ports are clear and they did many
other checks. When I pick up the car from
a shop the check engine light is off.
After a few trips, the light turns back on.
When I have returned to any
of the shops the same code pops up on test equipment. One shop replaced the exhaust valve three
times. Another shop replaced an oxygen
sensor even though it passed tests.
As I said I’m very
upset. Because the light is on, my car
fails emission tests. I’m told by the
state testers that I better get the car fixed.
Can you help? N.B., email
Answer 3
This is indeed a dilemma. Diagnostic trouble code PO401 does indicate trouble in the exhaust gas recirculation system, valves, solenoids, wiring and ports. There is a lot to check. Even a fault in the powertrain control module can cause the light to turn on.
If your shop has installed
aftermarket parts consider having factory parts from a dealership parts
department installed. Sometimes this
cures issues such as this. Also, ask your
favorite technician to clear all modules of learned processes. This may do the trick. During a test drive after the procedure the
modules will go through a relearn process and all systems might return to
normal function and the check engine light will remain off.
If original equipment parts
do not resolve the issue, consider taking the car to a dealership. It’s possible they may need to reprogram the
powertrain control module or replace it.
Simple Procedure Might Cure
TroubleQuestion 4
I have a 2008 Honda Accord with a 3.5-liter engine and 35,000 miles. The trouble is that intermittently the engine stalls. When this happens there are no warning lights including the check engine light. The engine usually stalls at slow speeds in parking lots or when coming to a slow stop. Sometimes it stalls when the transmission is in drive, the engine is idling and I take my foot off the brake to accelerate. I just never know when it will stall.
I’ve taken the car to an
independent shop and a dealership shop.
Both shops did tests but did not find any codes in the computer. Both shops checked wiring and sensors but they
determined the car is operating within specifications. Both shops test drove the vehicle, but the
engine did not stall for them. Both
shops reset the computer. One shop
suggested the trouble might be in the throttle actuator. The other shop said the throttle actuator or
mass air sensor could be the trouble. Neither
shop guaranteed that replacing the parts would cure the problem.
What do you suggest? H.G., emailAnswer 4
Fill the gas tank. Drive as far as a tank of gas will allow. Purchase a new car. Drive back. All kidding aside, there may be a simple solution. Often when an engine stalls and everything checks okay, cleaning the throttle body cures the condition. This is a simple procedure. This might resolve the condition, frustration and inconvenience.
If cleaning does the trick,
the engine may not stall at all during a dozen coast to coast trips or until
the throttle body requires additional cleaning.
Extensive Repair Might Cost
Servicing Shop A Few Bucks
Question 5Eight months ago, I purchased a 2007 Toyota Camry with a 3.5-liter engine. It had 77,000 miles at the time of purchase. Now it has 85,000 miles.
Two weeks ago the heater
core sprung a leak which caused antifreeze to leak on the floor. A local shop replaced the leaky part,
replaced the carpeting and all was well except that every once in a while since
the repair all of the warning lights in the dash blink.
I returned to the repair
shop where a mechanic replaced the alternator and a relay. This did not cure the trouble. Now they are telling me there is nothing more
they can do. They suggest that I take
the car to a dealership for more work.
I think something happened
during the heater repair that is causing the trouble and they should fix
it. What do you think? S.P., email
Answer 5
As you probably have learned replacing the heater core is a major operation. Just about everything you see on the dash is disassembled including the center console, steering wheel, dash pad, air bags, radio and heater and instrument cluster. Besides the steering wheel, one of the first units to remove and one of the last to be reinstalled in the dash is the instrument cluster. Since the warning lights are blinking I suspect there is a loose connection behind the cluster.
Ask your shop manager to
consider checking the connections behind the cluster. If he balks, suggest that if a dealer
technician finds loose connections at the rear of the cluster he will need to
reimburse you for the repair. He might
consider investing a little more time on the condition before shuffling you to
a dealer. Better yet, ask him to take
the car to a dealer. Some reputable
repair shops have good relations with dealer shops and his shop might be in the
position to ask a dealer for some help. If not, and the trouble indeed is caused by
loose connections save your dealer repair receipts and present copies to the
owner of the repair shop for reimbursement.
Also, if indeed a loose connection is the cause, you might ask for
reimbursement for the alternator and relay.
Technician Suspected Of Negligence
Question 6Recently, I was driving along in my 2001 Ford Focus when I heard a loud bang and the engine stalled. I had the car towed to my repair shop. They have been servicing the car for about four years. A mechanic found that the timing belt broke. Within a couple of days he finished the repairs.
After the repair, I noticed
that the engine is not running as smooth as before the incident. Other than this, the engine runs fine. I returned to the shop. A mechanic determined the intake manifold has
cracks. He says it’s plastic. To fix the trouble it must be replaced.
My car has 140,000 miles and
a 2.0-liter engine. I have owned it
since it was new. I have taken good care
of it by following the owner’s manual schedule.
How can this part crack? Does it
need removal to replace the timing belt?
Could the mechanic have cracked it?
D.R., email
Answer 6
This issue is
unfortunate. First, your technician did
not have to remove the manifold to replace the timing belt. Additionally, the cracks in the manifold must
be minor or fuel trims would run beyond specifications and cause the check
engine light to illuminate. If the
cracks were severe, it’s likely the issue would have been found during a test
drive after the repair. Additionally,
the check engine light would have illuminated for you once you received the
car.
Plastic intake manifolds are
commonly used on engines. They are made from
thermoplastics that are much more robust than plastic storage containers. Unfortunately, the plastic is not as robust
as aluminum manifolds that also are commonly used in the construction of
engines. Sometimes plastic manifolds
crack. They fail for a variety of
reasons including expansion and contraction at mating surfaces.
Sometimes under the stresses
of a backfire they fail. This might be
what caused the manifold on your engine to crack. When the timing belt broke the engine
suddenly went out of time. This can
cause an internal explosion, commonly known as a backfire. The pressure from an explosive backfire can
escape through the exhaust system or intake manifold. I suspect the pressure of a backfire exceeded
the design pressure specifications of the manifold causing cracks in the
plastic. Cracks cause leaks that cause an
engine to run rough. The fix is to
replace the manifold.
Thanks for all of your great
questions. Dr. Gizmo can’t wait to
answer more.
Phil Arendt is a
columnist, consultant and A.S.E.-Certified Master Technician. Readers may send questions to Dr. Gizmo at
P.O. Box 548, Cary, IL. 60013 or e-mail address drgizmo@drgizmo.ws. 07/06/2012 ® DR. GIZMO © 1989-2012
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